Return Information
Hey there! Need to return your massager? We're happy to help! Our return policy is detailed below. If you need help initiating a return, we are more than happy to assist you by phone or email. Do not hesitate to reach out!
Return Address:
12222 Merit Drive, #130
Dallas, TX 75251
Contact Information:
1-800-618-6303
Return Policy:
1) 30 Day Return Policy
- You have up to 30 days after your order has been delivered to start a return!
2) No Restocking Fees.
- We do not charge any restocking fees to return your product.
3) Return Eligibility
- We only accept returns if the product you received is defective or malfunctioning, such as not powering on, broken components, or any other issues that render the product inoperable.
4) Shipping Costs
- Complimentary return shipping will be provided!
5) Initiating A Return
- To initiate a return, please fill out this form: www.vitalityjoints.com/pages/return-form
6) Refunds
- All refunds will be issued once we have received and processed your return and you have met all the conditions.
7) Changes to Policy
- We reserve the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Please email sales@vitalityjoints.com if you have any other questions and we will be happy to assist you further!